New Explore Training Information
August 2015
RHIO Report | Better Information for Better Patient Care

More than 950 clinicians and staff have completed Explore training.   Have you?
The RHIO's new and improved clinical query portal is live.  All VHR users need to complete Explore Training before transferring to RHIO Explore. We will be retiring the RHIO VHR on December 4, 2015. Any remainng VHR users will nolonger have access to the VHR after that date
What's New in RHIO Explore?  Check it out!
Choose ONE of these options for Explore training:
  • Take the new self-directed, computer based module (10 minutes).  Sign into the provider portal. Click on the Explore Training Tab.
  • Schedule on-site training by RHIO staff.
  • Register for an Introducing RHIO Explore Webinar. (see registration information below)
November "Introducing Explore" Webinars
Sign up for an Introducing RHIO Explore webinar!  Join a webinar for a detailed overview of Explore by one of our RHIO Deployment Team members. Webinars include a presentation plus Q&A.
     Date       Register
11/10 @ 8:00am   Click here to Register
11/12 @ 12:00pm   Click here to Register
11/12 @ 4:00pm   Click here to Register
11/18 @ 12:00pm   Click here to Register
*Users who Flag Consent Only*
     Date           Register
11/17 @ 12:00pm   Click here to Register

Qualified Entity Accreditation
Rochester RHIO received accreditation as a Qualified Entity (QE) by New York State Department of Health. As a QE, the RHIO is eligible for funding from the state, and is certified as one of the eight RHIO's that form the State Health Information Exchange of New York (SHIN-NY).  A recent report summarizing the accreditation results lists Rochester RHIO with a 100% accreditation score!

What's next?
We have nearly finished our Health Information Exchange (HIE) Platform upgrade.  Now the RHIO team is poised to jump into many new projects that will add essential data to the HIE, expand the range of participating organizations and create new functionality to improve healthcare delivery in the region. Here is just a sample of some of our projects for 2016:
  • Enhancements to the Explore clinical query portal in 2016, including a statewide patient data query, document forwarding, and more patient data.
  • Connectivity for participants to send practice level data to the HIE.
  • Support for community transformation initiatives, such as the FLPPS projects.

Your Deployment Coordinator
The RHIO staff has expanded our Deployment staff to better meet the needs of our participants.  We have grown from 2 to 5 Deployment Coordinators. In the coming weeks, we will publish a guide to the territories that each of our coordinators will cover... making is easier for you to reach out for the RHIO support that meets your practice's needs.

RHIO Annual Meeting

Please join us...
the Rochester RHIO's Annual Meeting is scheduled for Tuesday, November 17, 2015 at 5:00 pm.  RSVP to

Staff News

We are pleased to welcome new staff to the RHIO team!
Gezah Gute -
Database Administrator

Elie Naoum -
Deployment Coordinator
Jill Eisenstein - 
RHIO Associate Director
has moved into the role of Interim Executive Director.



200 Canal View Blvd.
Suite 200
Rochester, NY  14623

(877) 865-RHIO


(877) 865-RHIO


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Rochester RHIO
200 Canal View Blvd.
Suite 200
Rochester, New York 14623

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