RHIO Report - May 2016


May 2016
 RHIO Report | Better Information for Better Patient Care 
 RHIO Spotlight: Pembroke Family Medicine

In today’s world of healthcare, high-quality medical care is standard and the Rochester RHIO supports providers, both large and small, in enhancing administrative workflows and efficiencies to improve healthcare delivery. The RHIO helps provide a more complete picture of patients by linking offices, labs, hospitals, and other providers. In Genesee County, Pembroke Family Medicine, an independent, care provider, has been using MyResults Delivered, one of RHIO’S growing services, for over seven years. HIPAA Officer and IT Coordinator Ian Will says the MyResults Delivery service through the RHIO “is an integral part of our office.”

The MyResults Delivery service is especially helpful to independent, providers who want to use less paper, log into less portals and use more dynamic data to create reports. Providers, like Pembroke Family Medicine, receive results from across RHIO’s 13-county RHIO service area.

Ian says Pembroke Family Medicine receives MyResults “in a timely electronic format,” which auto populates into their practice’s EHR.

“(It) saves staff time and helps us provide better care to our patients, faster,” said Ian. 

There are over 275 practices using 25 vendors who are already connected with the RHIO for this service. The RHIO also works with participating practices to filter nonessential data – such as preliminary results – to meet requirements unique to each practice.  In some cases, providers use MyResults Delivered to meet “Meaningful Use” requirements. In addition, Image Enabled Result Delivery allows providers to receive images associated with radiology reports through an embedded link.

Pembroke Family Medicine is certified at the highest level by the National Committee for Quality Assurance as a Patient Centered Medical Home (PCMH), according to their website. The organization has two office locations, Batavia and Pembroke, and is opening a third office in the town of Alexander

RHIO working with FLPPS on bi-directional connectivity

The Rochester RHIO is working with FLPPS (Finger Lakes Performing Provider System) on technical services associated with DSRIP Project 2.a.i, part of Medicaid redesign. Within the next few weeks, the RHIO is reaching out to those involved and what services can be used in conjunction with this initiative. Inquiries regarding RHIO services can be directed to the RHIO customer service team, or to your Deployment Coordinator, at 1.877.865.7446 or info@grrhio.org

In the News: ‘Patient matching technology helps HIE reduce duplicate records’

In an Innovation Spotlight, SearchHealthIT examines how the Rochester RHIO streamlined patient records by using NextGate's patient matching technology. IT Director Ramesh Sridharan is interviewed about using this EMPI solution and the difference it made behind the scenes at the Rochester RHIO. Read more: Patient matching technology helps HIE reduce duplicate records

A warm welcome to new employees!

There are some new faces at our Canal Boulevard office. We warmly welcome the following employees to the world of health information technology (HIT) and health information exchange (HIE). We are so glad you are here!
  • Corey Bates, systems and network engineer
  • AnneMarie Giannandrea, junior interface analyst
  • Arthur Glaser, finance director
  • Judy Mendoza, communications manager
  • Emily Olmstead, deployment support specialist
  • Jorge Pino, interface analyst
  • Paul Werner, HIE operations support analyst
RHIO completes Regional Data Normalization (RDN)

This month, the Rochester RHIO announced the completion of a three-year, grant-funded project to standardize a set of codes and naming conventions used for laboratory test results and clinical reports throughout our 13-county service area. The standardization makes it easier for health care providers and other medical professionals to more fully evaluate a patient’s lab results, regardless of where the tests were performed.

“We are so thankful to the Greater Rochester Health Foundation for recognizing the value of this initiative and granting the funding to get us to this point,” said Eisenstein. “The standardization helps providers as they consult the RHIO’s health information exchange in the process of caring for their patients each day.”

Lab codes, while in the background, are an important part of healthcare. They are the building blocks for the framework of a patient’s electronic healthcare record. Having community-level codes for laboratory tests ensures data consistency and improves analysis at all levels of patient care.

While the RDN grant has ended, there is still more work to do as a community. The RHIO continues to work on collaboration and standardization efforts with regards to naming conventions for clinical reports.
Register today for our 2016 training series!
The Rochester RHIO is offering a series of webinars for 2016. The sessions focus on HIPAA compliance requirements and a refresher training course for one of our core services, Explore.

To register, click on one of the sessions below. You will receive reminder emails about the event as the date gets closer.
Explore Refresher Training 
Tues., August 16 - 8 am
Wed., August 17 - 12 pm
Wed., August 17 - 4 pm
HIPAA Training Sessions   Tues., October 18 - 8 am
Thurs., October 20 - 12 pm
Thurs., October 20 - 4 pm
Explore Refresher Training
Tues., November 15 - 8 am
Tues., November 15 - 12 pm
Thurs., November 17 - 4 pm

FYI: May recognition days & observances

National Nurses Week
(May 6 – 12)

National EMS Week
(May 15 – 21)

EMS for Children Day (May 18)

Memorial Day (May 30) 





200 Canal View Blvd.
Suite 200
Rochester, NY  14623

(877) 865-RHIO




(877) 865-RHIO     info@grrhio.org       RochesterRHIO.org

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Rochester RHIO
200 Canal View Blvd.
Suite 200
Rochester, New York 14623

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