March 2016
 RHIO Report | Better Information for Better Patient Care 
Event: Join us at the 2016 MCMS “Ask the Carrier”
Rochester RHIO is once again joining the Monroe County Medical Society (MCMS) as a sponsor for a day-long event called “Ask the Carrier” on Wednesday, March 23. New this year: Rochester RHIO will be offering three different sessions where RHIO experts will provide the latest news and updates on our secure Health Information Exchange (HIE) and answer questions from attendees. Representatives from the area’s major carriers will also be at the event including Aetna, Excellus Rochester Region, Medicaid, MVP Health Care, and more.  Rochester RHIO will also have a table available where attendees can stop by to learn more about how they can participate.
The deadline to register in advance is Friday, March 11. Breakfast and check in begins at 7:15 a.m. Sessions run from 8:30 a.m. – 3:30 p.m. To download the registration form, or for more information, go to

Meet the RHIO/HealthVantics Technical team
RHIO’s technical team, led by Director of IT Ramesh Sridharan, far left, operates in a collaborative environment. Team members are encouraged to continuously learn, to challenge and debate ideas, and to work toward a common goal. HealthVantics, LLC is the RHIO’s technical services provider.

HealthVantics Staff 02262016 newsletter version
Standing (left to right): Ken Bermudez, Hardick Kapadia, Jason Mohr, Chandru Niagrani, Jorge Pino, Dave Schond, Mark Tellier, Earnest Daniels, and Gezah Gute
Sitting (left to right): Ramesh Sridharan, Andrea Richardson, Sara Abrams, Wendy Beehner, and Elizabeth Waye

Rochester RHIO: Implementing smarter, faster EMPI technology solution
In February, Rochester RHIO took a leap forward with the implementation of a smarter, faster Enterprise Master Patient Index (EMPI) solution using NextGate’s MatchMetrix® technology. So, what does this mean for you? It means that our community master patient index is at the foundation of reliable source of health information exchange services. In addition, this change minimizes medical errors, reduces billing issues, improves interactions with patients and enhances information sharing among participants. 1

“Rochester RHIO Reduces Duplicate Patient Records with NextGate’s Patient Matching EMPI Solution.” Global News Wire. (February 9, 2016)

In the News: Rochester RHIO an example of “the right technology infrastructure”
In an article on Population Health, Health IT Outcomes magazine interviewed Martha Thorne, Allscripts Senior Vice President and General Manager, Population Health. Thorne mentioned the Rochester RHIO as an example of an organization with “the right technology infrastructure.” RHIO provided critical IT infrastructure support to drive a state-funded population health program called the Community Diabetes Collaborative. As a result of this technology effort, more diabetic patients gained control of their disease.
The Community Diabetes Collaborative program demonstrates how RHIO technology can support data analytics initiatives. Since this program was completed, the Rochester RHIO has adopted a new technology infrastructure, which allows the RHIO to provide even more technology services to the community.
To read the article in its entirety, go to Driving Down Costs, Improving Quality with Population Health.
In the News: Rochester RHIO Executive Director Jill Eisenstein featured in local news articles
The appointment of Rochester RHIO Executive Director Jill Eisenstein was featured in two prominent local newspapers on February 16. The appointment was featured in articles from the Democrat and Chronicle newspaper and the Rochester Business Journal. Jill Eisenstein joined the RHIO in 2006. Click on the titles of the article to read them:

‚ÄčRochester RHIO offers annual training
The Rochester RHIO will offer a new series of webinars for 2016. The sessions will focus on HIPAA compliance requirements and a refresher training for Explore. More information on how to sign up will be released in the coming days.

Explore Refresher Training (Second Quarter)
Tuesday, April 12: 8 a.m.
Thursday, April 14: 12 p.m.
Thursday April 14: 4 p.m.
HIPAA Training Sessions
Tuesday, April 19: 8 a.m.
Thursday, April 21: 12 p.m.
Thursday, April 21: 4 p.m.
Explore Refresher Training (Third Quarter)
Tuesday, August 16: 8 a.m.
Wednesday, August 17: 12 p.m.
Wednesday, August 17: 4 p.m.

HIPAA Training Sessions   (Fourth Quarter)
Tuesday, October 18: 8 a.m.  
Thursday, October 20: 12 p.m.  
Thursday, October 20: 4 p.m.
Explore Refresher Training 
Tuesday, November 15: 8 a.m.
Tuesday, November 15: 12 p.m.
Thursday, November 17: 4 p.m.


200 Canal View Blvd.
Suite 200
Rochester, NY  14623

(877) 865-RHIO




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Rochester RHIO
200 Canal View Blvd.
Suite 200
Rochester, New York 14623

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