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Connecting You to Better Care     
December 2014 Issue     


HealtheConnections Receives SHIN-NY Funding and Population Health Improvement Program Award

SHIN-NY Funding

On November 19, HealtheConnections began receiving funds from the Statewide Health Information Network of New York (SHIN-NY) to further its efforts in expanding the reach of the health information exchange (HIE) and improving healthcare in Central and Northern New York. HealtheConnections is a Qualified Entity (QE) of the SHIN-NY, designated to link multiple providers in a region via the statewide HIE and provide value-added services to those participants. 

In March 2014, the New York State Legislature voted to support the SHIN-NY in building a public network for doctors and patients, giving them instant access to their complete health records from anywhere in the state. According to The New York eHealth Collaborative (NYeC), "New York has been at the forefront of health innovation and will now be the first large start in the country to build a public network of interconnected electronic health records of this kind."

HealtheConnections will use the funding primarily to continue working with healthcare providers in the region to increase participation with the RHIO.

Population Health Improvement Program Award

The New York State Department of Health announced Friday, December 5 that HealtheConnections is the recipient of the Population Health Improvement Program (PHIP) award for the Central New York region. The award is for $2.4 million and will be used to help this region reach its goals of "better care, better population health, and lower health care costs."


Technical Talk: 2014 Highlights

Results Delivery
  • 62 new practices began receiving Results Delivery
  • A 45% increase was noted for results delivered, from 27,000 to over 60,000 results each month
  • Image-enabled Results Delivery (IERD) is now enabled to practices using Medent or athenahealth
  • A new service in 2014, CCDs are now being submitted to the Community Repository, with 17 practices currently enabled and more being added
Direct (Secure) Messaging
  • As of November 2014, the total number of users increased from 223 in 2013 to 1,136. 
  • The total number of messages increased from 280 in 2013 to 21,540 as of November 2014
New Services
  • Full-cycle CCD exchange: allows the submission and retrieval of CCDs
  • Results Delivery via Direct (Secure) Messaging: patient results can be sent to providers through their secure messaging accounts
  • Alerts & Notifications: notifies providers of patient activity, such as ER visits

Welcome New Participants

  • Errol McKenzie, MD, PLLC
  • Oswego County Division of Mental Hygiene
  • All Metro Health Care
  • Ogdensburg Family Practice 
  • Self Direct, Inc.
  • The Arc of Madison Cortland
  • Innovative Services, Inc. dba Upstate HomeCare
  • Parsons Child & Family Center
  • Northeast Parent and Child Society, Inc.
  • Rural & Migrant Ministry of Oswego County, Inc.
  • Guilfoyle Ambulance Service, Inc.
  • Philgrey, Inc. (dba: Seaway Valley Ambulance Service)
  • Town of Watertown Ambulance Service, Inc.
  • Thousand Islands Emergency Rescue Service, Inc.
  • Hospice & Palliative Care, Inc.
  • Van Duyn Center for Rehabilitation & Nursing

HeC is Hiring!

Positions posted:
  • Business Intelligence Administrator
  • Business Intelligence Analyst
  • HIE Integration Analyst
  • HIE Interface Analyst
  • Population Health Improvement Director
  • Population Health Improvement Analyst
  • Population Health Improvement Data Analyst
Visit our website for job descriptions:

Madison County Launches Program to Prevent Diabetes 

The Madison County Rural Health Council is offering a national diabetes prevention program to help people with prediabetes learn more about healthy eating and physical activity to maintain a healthier lifestyle. 

This program is supported by Excellus BlueCross BlueShield and the New York State Health Foundation in collaboration with Herkimer County Healthnet. 

Important Dates & Reminders

  • Refresher Training courses must be completed by all HIE users trained prior to August 2014. Deadline to complete training is December 31, 2014. Click here for Refresher Training Webinar Information.
  • Participation Agreements and Business Associate Agreements must be signed by an authorized signature authority at each participating organization and returned to
  • The REC program deadline has been extended to January 31, 2015. Our Provider Engagement Specialists will reach out and assist those who are already in the program to meet the new deadlines.

HIE Statistics

385 Participating Organizations
  • Hospitals: 20
  • Practices: 263
  • Other Healthcare Entities: 94
  • Labs: 20
  • Radiology: 25
October Statistics
Patient Lookup
  • Users Accessing HIE: 802
  • Logins: 8,132
  • Documents Viewed: 20,350
Results Delivery
  • Providers: 585
  • Documents Delivered: 57,126
Connected EMRs
GE Centricity

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Tel: (315) 671-2241
Support: (315) 671-2241 x5
Fax: (315) 407-0053

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