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July 2013


Year-to-Date Statistics

Organizations Connected:
  • Hospitals: 17
  • Practices & Other Healthcare Entities: 150
  • Labs/Radiology Centers: 6
Patients with Positive Consent: 641,466 unique

Patients with RHIO Records: 1,274,825

June Statistics

Patient Look-up:
  • Users: 542
  • Logins: 4,200
  • Documents viewed: 17,578
Results Delivery:
  • Providers: 351
  • Documents delivered: 22,660

Welcome New Practices

James Square

Seneca Cayuga ARC

Cortland GI - Dr.   Vatra

Samaritan Medical Practice P.C.

CREDO Community

The Centers at St. Camillus

Cathy Berry MD

Syracuse Preventive Cardiology

Connected EMRs for Results Delivery

GE Centricity

HeC is Hiring!

Provider Engagement Specialist

Integration Interface Analyst

Integration Interface Programmer

If Air Travel Worked Like Health Care

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Watch the video below for a clever comparison between the air travel and healthcare industries. Shared by The Centers at St. Camillus during a training session:

If Air Travel Worked Like Health Care: Video
What's In It For Me?       1000779544
HealtheConnections offers a variety of services that improve patient care by allowing providers quick and easy access to patient information:

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July's featured services:

Patient Look-Up

Community-wide data is available through HealtheConnections Patient Look-up, a secure web portal into the Health Information Exchange (HIE).

Results Delivery
HealtheConnections has the capability to deliver reports down to a Participant's Electronic Health Record (EHR) system.

Click here to read more about our available services.

Tips and Techniques for Using the HIE

  • Managing Consent – don’t forget to “Save Changes” in the navigation bar on the left after you have modified a patient’s consent value.

  • When using the “Download Report” button to view results in document format, you can print a copy of the document or you can save the document electronically.  The icons to print or save will pop up in gray at the bottom of the page when you hover the mouse in that area.

  • Break the Glass” function is to be used for emergency treatment only. View our consent and privacy policies here.

  • Forgot Password” function is available if you cannot remember your password.  Keep in mind that an email will be sent back to the email address that has been provided to HealtheConnections—this may be your email address or the RHIO Administrator’s email address.

  • If you encounter an issue in the HIE, contact HealtheConnections support as soon as possible so we can try and recreate the issue in order to resolve the problem.

  • If a function (e.g., patient look-up request, saving consent) in the health information exchange seems to be taking too long, give the system time to respond.  Don’t attempt to re-execute the function as this creates duplicate requests and will slow things down further.  Make sure to notify HealtheConnections support to assist with the issue.


HealtheConnections or 315.671.2241 x5

New Hires

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Gary Krudys and Cheryl Brackin have joined the HeC RHIO Business Intelligence team. 
Krudys is an Information Technology professional with over 25 years leading and managing enterprise wide IT organizations including Welch Allyn, Legrand/Pass & Seymour, and Bristol-Myers Squibb. In addition to industry experience, Krudys has been an adjunct faculty member at both Syracuse University’s School of Information Studies and LeMoyne College’s School of Business. Krudys has an MBA in Finance & International Business from Syracuse University’s Whitman School of Business and a BS in Computers and Information Science from King’s College (Wilkes-Barre, Pa.).
Brackin has over 25 years of experience with an extensive analytical and technical background in Business Intelligence, Data Quality, and Systems Analysis, among other areas. Her experience stems from working in a broad spectrum of industries, including insurance and finance. She earned her bachelor's degree in Economics and Finance from SUNY Empire State College.

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Tel: (315) 671-2241
Support: (315) 671-2241 x5
Fax: (315) 407-0053

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