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Brianna teaches a course on Cross Cultural Research at the Institute of Design, IIT
On March 16, 2010, Brianna will kick off a class at the Institute of Design (ID), IIT called “Cross Cultural Research.” It’s a 7-week class, in which her students in Chicago will be collaborating virtually with a team of students at ESPM in São Paulo, Brazil.

The topic of discovery will be home security. Students will be broken into teams, each tasked with defining for the “company” that they are working the cultural differences, barriers, etc. that they must be cognizant of when selling their services and products in the foreign market of Brazil or the US. For more info on the class and the final project, please click here.

Brianna and Ellen Kiss, the professor from ESPM, are actively seeking articles on international research to provide as the reading list for the course. If you know of some excellent articles in this realm, please pass them along. You can reach Brianna directly at brianna@sylverconsulting.com.

Strategy Trends Research

Top 10 Business Ideas for 2010
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How to Build a Culture of Innovation
BusinessWeek reports on how India's Tata Group has made innovation part of its DNA, setting up a way to handle new ideas and make creative thinking a performance criterion.

Ten Gadgets That Defined the Decade
Engadget reviews (in chronological order) the top ten gadgets that shaped the last decade and the level of connectedness that we've come to take for granted in present day.

If Your Kids Are Awake, They’re Probably Online
Researchers once thought children’s use of smart phones and other devices could not go up. They were wrong.

Should You Rethink Listening to Your Customers?
Brianna Sylver doesn’t think so and challenges a recent discussion stating that listening to your customers allows companies to only identify incremental improvement to existing products.

Complaints: The First Step In Innovation?
Mike Wittenstein of Fast Company gives tips on how to turn customer complaints into inspirations for innovation that help companies achieve more.

 
Sylver Consulting is an international research and innovation firm. Our results extend beyond traditional market research in that the process we employ, Design Ethnography, seeks to not only offer a picture of who customers are, but to define intersections between their needs and your business' priorities and capabilities. 
For more information about our company, please call or write us. We'd love to hear from you!
1-312-239-0346 • info@sylverconsulting.com 
Photo credit: UBC Library Graphics
 
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