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Leonardo Consulting Newsletter - April 2010
In this issue:
Outsourcing is not a ‘foreign’ word any longer. Most organisations engage in one form of outsourcing or the other. Some outsource their support functions such as IT while others outsource their core business such as manufacturing. Big names in this space include Dell who have moved computer production and assembly to external service providers. Gartner predict growth of outsourcing to continue at a rate of 20-30% annually.
Unfortunately, a third of all outsourcing initiatives fail to deliver desired value. Many reasons could cause this. To improve this, we emphasise on the importance of enhancing relationships between the parties. This can be achieved if all actors involved are managing the outsourcing arrangement from a Business Process Management (BPM) viewpoint. If you are thinking of outsourcing or in the middle of an outsourcing journey, this article offers a process-centric approach to outsourcing. Click here to read the full article.
Leonardo Consulting and
Oracle invite you to attend this FREE i-seminar where Mervin Chiang will
demonstrate how to get more from your existing IT budgets
Did you miss out on the recent More for Less workshops in March? Here is another chance to hear from Mervin Chiang via his More for Less i:seminar on Tuesday 4th May. Want to get more from your existing IT assets? Budgets under pressure? Do you need to fix process issues quickly and at a low cost? Want to know what are the issues with using different applications to deliver process automation? Want to understand how modelling your processes can achieve automation? Then this free i-seminar is a must attend. The i-seminar delivers clear and practical insight in how to leverage existing investments to deliver business value and outcomes.
Click here to register.
Still places left on May/June courses-Register online now!
The BPTrends Professional Certificate course is on in Sydney (10-14 May), in Melbourne (31-4 June) and the Enterprise Certificate in Sydney (17-21 May).
Click here to download an overview of the Professional Certificate courses or visit the BPM Training pages to register.
Click here for more information on the Master Classes and to register online. The International Institute of Business Analysis (IIBA®) and the Australia Chapter is the independent non-profit professional association serving the growing field of Business Analysis. Whatever your role — requirements management, systems analysis, business analysis, requirements analysis, project management, or consulting, if you are involved in analysis for systems, business or process improvement — IIBA® aims to assist you.
Leonardo Consulting looks forward to welcoming IIBA members to this years's events!
Listen to a three-part series featuring a discussion of a broad range
of SOA issues with three members of the small army of contributors to The Red
Room Blog. Mervin Chiang, Consulting Principal from Leonardo Consulting is joined by Oracle's Sean Boiling and Richard Ward.
In Part Two the conversation turns to SOA governance and balancing
the need for reuse against the need for speed. It’s no mystery that
many people react to the term “SOA Governance” in much the same way as
they would to the sound of Darth Vader’s respirator. But Mervin explains
how a simple change in terminology can go a long way toward lowering
blood pressure.
The third and final segment gets it's title from another example of Mervin’s tactic for tweaking
terminology to make it easier to sell stakeholders on certain SOA
concepts.
Hear from the 2009 BPM Awards Winners
The BPM Awards showcase and share successful BPM projects/programs
and are open for all BPM-related initiatives conducted by
organisations
based in Australia, New Zealand or the Arab States. Click on the image below to hear
from the 2009 award winners.
Visit the BPM Awards pages.
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