Email not displaying properly? Click here to view in browser.

news-header-3.gif

Leonardo Consulting Newsletter - April 2010

In this issue:


BPM and Outsourcing: Not a 'foreign' mix
By Sandeep Johal, Consultant, Leonardo Consulting
 
Outsourcing is not a ‘foreign’ word any longer. Most organisations engage in one form of outsourcing or the other. Some outsource their support functions such as IT while others outsource their core business such as manufacturing. Big names in this space include Dell who have moved computer production and assembly to external service providers. Gartner predict growth of outsourcing to continue at a rate of 20-30% annually.

Unfortunately, a third of all outsourcing initiatives fail to deliver desired value. Many reasons could cause this. To improve this, we emphasise on the importance of enhancing relationships between the parties. This can be achieved if all actors involved are managing the outsourcing arrangement from a Business Process Management (BPM) viewpoint.  If you are thinking of outsourcing or in the middle of an outsourcing journey, this article offers a process-centric approach to outsourcing.


Click here to read the full article.

Invitation to More for Less Lite i-seminar
Leonardo Consulting and Oracle invite you to attend this FREE i-seminar where Mervin Chiang will demonstrate how to get more from your existing IT budgets 
 

Did you miss out on the recent More for Less workshops in March? Here is another chance to hear from Mervin Chiang via his More for Less i:seminar on Tuesday 4th May.

 

Want to get more from your existing IT assets? Budgets under pressure? Do you need to fix process issues quickly and at a low cost? Want to know what are the issues with using different applications to deliver process automation? Want to understand how modelling your processes can achieve automation?  Then this free i-seminar is a must attend. The i-seminar delivers clear and practical insight in how to leverage existing investments to deliver business value and outcomes.

 
Click here to register.

Practical Process Improvement
Still places left on May/June courses-Register online now!
 

The BPTrends Professional Certificate course is on in Sydney (10-14 May), in Melbourne (31-4 June) and the Enterprise Certificate in Sydney (17-21 May). 

Click here to download an overview of the Professional Certificate courses or visit the BPM Training pages to register. 
 

9 Master Classes to choose from
Just $500 per day for a full day's Master Classes

MF.JPG

AB.JPG

CW.JPG

RT.JPG

SJ.JPG
GS.JPG MC.JPG CB.JPG SR.JPG APD.JPG
Master Classes: Monday 26 July and Tuesday 27 July

MC 1: Business Rule Management in Partnership with Business Process Management

MC 2: A BPM Centre of Excellence Reference Framework

MC 3: Managing Processes - the Theory and Practice of Sustainable Process Governance

MC 4: Managing the Impacts of Organisational and National Culture in BPM Initiatives

MC 5: Facilitate Effectively with The 7P Approach

MC 6: Selling BPM – Death of the Salesman?

MC 7: Why, When & How to Automate Business Processes

MC 8: Guessing Simply Isn’t Good Enough!

MC 9: It Has To Be Remarkable!

 

Click here for more information on the Master Classes and to register online.



IIBA Partners with Leonardo ProcessDays
 

The International Institute of Business Analysis (IIBA®) and the Australia Chapter is the independent non-profit professional association serving the growing field of Business Analysis. Whatever your role — requirements management, systems analysis, business analysis, requirements analysis, project management, or consulting, if you are involved in analysis for systems, business or process improvement — IIBA® aims to assist you.

 

Leonardo Consulting looks forward to welcoming IIBA members to this years's events!

 

SOA Governance Podcast
Leonardo Consulting's Mervin Chiang talks about SOA related issues
 
Listen to a three-part series featuring a discussion of a broad range of SOA  issues with three members of the small army of contributors to The Red Room Blog. Mervin Chiang, Consulting Principal from Leonardo Consulting is joined by Oracle's Sean Boiling and Richard Ward.
 
In Part Two the conversation turns to SOA governance and balancing the need for reuse against the need for speed.  It’s no mystery that many people react to the term “SOA Governance” in much the same way as they would to the sound of Darth Vader’s respirator. But Mervin explains how a simple change in terminology can go a long way toward lowering blood pressure. 
 
The third and final segment gets it's title from another example of Mervin’s tactic for tweaking terminology to make it easier to sell stakeholders on certain SOA concepts.

BPM Awards-The Video
Hear from the 2009 BPM Awards Winners
 
The BPM Awards showcase and share successful BPM projects/programs and are open for all BPM-related initiatives conducted by organisations based in Australia, New Zealand or the Arab States. Click on the image below to hear from the 2009 award winners.  
 
Awards.JPG
 
Visit the BPM Awards pages.
www.leonardo.com.au
Click here to view all Leonardo Consulting Offices
Forward
this email to a friend
Click here to subscribe to our newsletter if you have not already done so

2005-10 © Incotrade Australia Pty Ltd trading as Leonardo Consulting. All Rights Reserved.



If you no longer wish to receive these emails, please reply to this message with "Unsubscribe" in the subject line or simply click on the following link: Unsubscribe

Leonardo Consulting
Head Office: Suite 90 Level 8
101 Wickham Terrace
BRISBANE QLD 4000

TEL: (07) 3831 5511
FAX: (07) 3831 5522

Read the VerticalResponse marketing policy.

Try Email Marketing with VerticalResponse!