In This Issue
-
Fidelisation
-
Coaching More Than Gourmet
-
DecisionPoint Events
-
Suggested Reading
-
Quote of the Month
-
Word of the Month
-
Free Consultations
-
Speaking Opportunities
DecisionPoint Events
SEMINAR-
Managing Your
Career Transition:
-Finding work in an
economy without jobs
-
Whether you're currently employed, searching for the ideal position in your industry or looking to make a career change, this two-session workshop will prepare you with the tips, techniques, and strategic plan to get your career on track.
--
Thursdays, October 15th &
October 22nd, 5pm - 9pm
at LaCenter Conference & Banquet Facility
--
Presented by:
Advantegrity and DecisionPoint
-
Visit www.thecareerclub.com for more details and to register for these seminars!
-
Career Triage Seminar:
-
a short program
for difficult times
-
In this seminar you will identify your career profile & evaluate alternatives for repositioning or advancement. A two-session seminar format will clarify personal and professional development needs and career issues.
-
To be held at the DecisionPoint office
--
October
Wednesdays, October 7th &
October 14th, 6pm - 9pm
-
Saturdays, October 17th &
October 24th 9am - 12pm
-
November
-
Wednesdays, November 11th &
November 18th, 6pm - 9pm
-
Saturdays, November 7th &
November 14th 9am - 12pm
-
December
Wednesdays, December 9th &
December 16th, 6pm - 9pm
-
Saturdays, December 5th &
December 12th 9am - 12pm
--
Click here to learn more about this seminar
-
Click here to register for this event or contact Chris Kuwamoto at ckuwamoto@mydecisionpoint.com
-
Quote of the Month
Un difficulté est un lumiere. Un difficulté insurmontable est un soleil.
◊
A difficulty is a light, an insurmountable difficulty is like the sun itself. -Paul Valéry
-
Word of the Month
Numinous
\noo-muh-nuh
s\
-
-Webster's Definition
--
Definition 1:
surpassing comprehension or understanding; mysterious
-
Definition 2:
arousing one's feelings of duty and honor-
-
DecisionPoint's Definition
-
From the Latin "numen"; a nod or beckoning, particularly of the Gods. Rediscovered and brought to western thinking by German theologian Rudolf Otto in his book "The Idea of Holy." Used extensively in the 20th century by Carl Jung, C.S. Lewis, and Mircea Eliade. Increasingly the word usage can be found in psychological & theological literature as a way of recognizing a sense of the holy, the sacred, and the transcendent, particularly as a theme/experience intersecting and interacting in our lives.
-
Trip to the Monastery
Join Chris and Vic on a retreat to the Genesee Monastery in New York for a weekend of reflection and meditation.
-
November 20th - 22nd
-
Call now to reserve your spot!
--
Contact Information
-DecisionPoint
North Ridge Annex, Suite A
20033 Detroit Road
Rocky River, Oh 44116
-
440-356-2952
-
www.mydecisionpoint.com
-
Principals: Vic Pergola and
Christine Kuwamoto
Fidelisation
by: Vic Pergola
-Benjamin Chaminade is a French Human Resource professional who has turned the business world on its ear with a vigorous examination of employee "retention" which he prefers to call "Fidelisation."
-
Employees begin to look for alternative employment (likely to happen as the recession dims and the economy heats up) when they experience some or all of the following:
- Inept management
- Poor training
- Lack of recognition or rewards
- No communication about their future prospects
The solution to the dilemma is elegantly simple: create an environment of genuine listening. "Sponge listening" occurs when management absorbs complaints and soothes bruised feelings but understands nothing and changes nothing.
-
"If your talented people are not happy, you have to find out why." Putting a policy of "Fidelisation" in place requires the following:
- It is a voluntary action initiated by leadership
- It establishes a vital linkage ("lashing") to employees over a long period
- It is based on shared values
- It consists in placing persons and their expectations at the heart of business concerns
- The professional satisfaction of the employee is assured
- A relationship of mutual confidence is established
The identification and development of talent and "lashing" them to the enterprise remains the top workforce challenge of the coming years. The complexities of cross generational functioning will require the utmost in leadership development, talent training, and emotional acuity.
Coaching More Than Gourmet
by: Deb Burke
DecisionPoint Associate
-
Brad Sacks is an expert on bones. As the founder of the Akron-based More Than Gourmet, Sacks' company specializes in making classic French stocks, demi-glace and gourmet sauces the old fashioned way—from bones and natural ingredients without chemicals or preservatives. "We bring in bones and cook the real stuff," Sacks says. "It's a fun business."
-
More Than Gourmet has drawn the attention of the world's best chefs, leading hotels and upscale restaurants. Over sixteen years, the company has grown from one to thirty employees. As founder, owner and CEO, Sacks has learned that with growth come challenges.
-
While their French soups, stews and sauces were meeting the standard of culinary excellence, parts of the company were in need of an infusion. Earlier this year, the company hired DecisionPoint to help it better understand how senior members of the management team work together.
-
DecisionPoint first administered the Myers-Briggs Temperament Inventory (MBTI) to all team members and then interpreted the findings. "The results were interesting and pretty enlightening," Sacks said. "The Myers-Briggs profile helped us understand on a personal level why we're wired to do one thing well and other things not so well. Vic's expertise in utilizing the data from the MBTI to coach us and help us understand some of the challenges we faced has had tremendous results," Sacks said. "We are better at working together. He helped us to get on the right track."
-
Vic and Chris meet regularly with staff to review strengths and weaknesses and to develop action plans aimed at helping each individual where they are struggling or wanting to grow. Everyone is asked to make a commitment to establishing new rituals or areas of deep practice so they are more productive and professional in their work.
-
DecisionPoint also helped the company make tough decisions. "By deferring or delaying important decisions, we were hurting the company," Sacks said. "Vic and Chris provided us with some real insights and coaching that made a difference."
-
Now every employee has taken the MBTI and knows what the tool means in practical terms. "There are tangible differences in the way people are operating in the company now," Sacks said. "DecisionPoint doesn't just give you information, they give you the tools that make the difference. We are seeing a lot of results."
-
Suggested Reading:
Books Worth Your Consideration
-
Business Books:
• The Talent Code by: David Coyle
• Immunity to Change by: Robert Keegan &
Lisa Laskow Lahey (Harvard Business Press)
-
Psychology:
• Under Saturn's Shadow: The Wounding and Healing of Men by: James Hollis--
• In Midlife by: Murray Stein
Theory, Math & Architecture:
• Number 9: The Search for the Sigma Code by: Cecil Balmond
• Element by: Cecil Balmond
-
DecisionPoint: Free Consultations
-
DID YOU KNOW—
The most successful people and businesses have master coaches?
-
DID YOU KNOW—
We offer free consultations at our offices in Rocky River. Our goal is to assess your individual needs and goals; so we listen first and take a lot of history, including family, education, and work history. Then we will answer any questions you have about our processes and what we can do to help you. We do not expect decisions in the initial consult and we are confident you will benefit from the time spent with us by gaining a bit of clarity and direction.-
-
NEED A GREAT SPEAKER?
We are deeply experienced speakers and can conduct on-site seminars for businesses or events.
-
Topics Include:
- Temperament and Transitioning
- Developing Leadership and Talent
- Understanding Macro Patterns and Personal Responses in the Marketplace
- Energy and Time Management in an Unbalanced World
-
To schedule your free consult or inquire about a speaking engagement, please call Christine Kuwamoto at (216) 469-6764, or email her at ckuwamoto@mydecisionpoint.com.