
	Amadeus Ireland E-Newsletter	December 2009

Editors Note

It is that time of year again and all in Amadeus wish you a Merry Christmas and a Happy New Year.

A big thank you to all our travel partners during a tough year and lets hope that 2010 will be a good year for our industry?

Enjoy the festive season,

John Burnett

Amadeus welcomes new Travel Agents. Read More...

Training Courses scheduled for 2010. Read More...

The LPO entry will help you search for bookings made within your office. Read More...

Congratulations to our competition winners. Read More...

Amadeus Welcomes New Agents

Sunway Travel, Keller Travel, Shandon Travel and Dawson Travel have all chosen Amadeus as their new technology partner in December. Read more...

Don't forget to check Queue 3

You may or may not currently use Queue 3 for Options, but it is recommended that you check this Queue regularly. Read more...

LPO - Search for bookings

The LPO entry is perfect for when you want to search for bookings made within your office. You can narrow down the search to find bookings made on a particular airline and with travel on certain dates. Read more...

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Pass it On...

Send this newsletter to a colleague.

Marketing News

Product Updates

Provider News

Helpful Hints & Training

Competition

Have your say!

Let us know what you think..

Amadeus Ticket Changer

Flybe is now available in Amadeus Ticket Changer bringing the number of participating carriers to 57 Read more...

Competition Winners

We had alot of entrants for last months competition and we randomly selected 4 names with the correct answers. Congratulations to the winners and they will receive a new iPod Shuffle in January. Read more...

M arketing News

Amadeus Welcomes New Agents

Amadeus welcomes Sunway Travel, Keller Travel, Shandon Travel and Dawson Travel that have all made the switch in December to make Amadeus their preferred travel technology partner. These new signings confirm the markets belief that we offer a complete solution, enabling agents to be cost effective and productive.

P roduct Updates

Amadeus Ticket Changer

Amadeus Ticket Changer (ATC) has been successfully launched in Ireland and now more airlines allow you to use this facility. Flybe is now available in Amadeus Ticket Changer bringing the number of participating carriers to 57 - far more than any other GDS.

See FQNATC/CXR for an updated list of airlines that permit Amadeus Ticket Changer.

P rovider News

easyJet

easyJet is promoting its services for business travellers in its “new shape of business travel” campaign. Advantages include:

No hand baggage weight limit
Change to an earlier flight home for free
Lower fares
Missed flight? Then catch the next available flight for a small fee
Speedy Boarding option for best choice of seats

See GGAIRU2 for more information.

Transavia

Transavia now flies double daily from Gatwick to Rotterdam on weekdays and once each day on the weekends. Remember, it costs the same to book Transavia through Amadeus than using their website - and you can do it faster using your familiar Amadeus entries.

H elpful Hints & Training

LPO - Search for bookings

Here is an example:

LPO/A(XY)D(05JAN-10JAN) ... find all bookings on airline XY for travel within 05Jan-10Jan LPS/PS ... shows the list of all LPO’s and status (pending, processing or complete)LPS/D1 ... will show pnrs when complete (D1 refers to line1 on LPS/PS list).

If you would like to place the pnrs on a queue, you can amend step1 to LPO/A(XY)D(05JAN-10JAN)-Q33 . This will place the bookings on Q33, please make sure the queue being used is active and contains no other pnrs.

See HE LPO for more information. All searches can take up to 24hrs to process, check LPS/PS for search status.

Don't forget to check Queue 3

You may or may not currently use Queue 3 for Options, but it is recommended that you check this Queue regularly. Why?

We've noticed that some airlines are placing PNRs onto travel agent's Queue 3 by inserting an OP (option) element. So please check Queue 3 if you don't already do so.

Opening Hours

Our opening times for the Dublin office over the Christmas and New Year period are listed below. If you have trouble getting through and it is not urgent, please send an email to helpdesk@ie.amadeus.com .

Wed 23rd December 08.30-18.00

Thurs 24th December 09.00-14.00

Fri 25th December closed

Sat 26th December closed

Sun 27th December closed

Mon 28th December closed

Tues 29th December 09.00-17.00

Wed 30th December 09.00-17.00

Thur 31st December 09.00-14.00

Fri 01st January closed

Sat 02nd January closed

Sun 03rd January closed

Mon 04^th January 08.30-18.00

Training

For 2010 we will have a range of Amadeus Training Courses both classroom based and online to suit your agencies requirements. An email will be sent out shortly to advise you of proposed dates. Any questions about possible upcoming courses, contact us here at helpdesk@ie.amadeus.com

Competition

We had alot of entrants for the last months competition and we randomly selected 4 correct answers. The winners are as follows:

Pamela O'Loughlin (Limerick Travel), Lynn Casey (Fahy Travel), Siobhan Dineen (Lee Travel) and Clare Conroy (American Holidays).

Congratulations to the winners and they will receive a new iPod Shuffle in January.

Published by Amadeus.
Copyright © 2009 Amadeus. All rights reserved.
Technical details contained in this newsletter are presented in good faith and are correct at time of publication but are subject to change without notice. Editorial comments do not necessarily represent those of Amadeus Ireland. The publishers accept no responsibility for loss or damage as a result of applying any of the information contained herein.

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8-10 Coke Lane
Dublin 7

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