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- Phone Call Monitoring
- International Joint Commission
- Heavy Metals in Drinking Water
- Ultrafiltration
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Click here to take advantage of our online ordering system!
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Here are the products that we have introduced so far this year:
- Claris for Espresso/Coffee >
- Claris for Steam Equipment >
- Everpure SmartWorks >
- CAP (Coffee Assurance Packaget) >
- Quantum 4000 >
- Quantum Sani-Kit >
- Everpure SPA-400 System >
- MRS.ENVI.RO.600 System >
- ExuberaPro Premium Water System >
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Customer service initiatives: Phone Call Monitoring |
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As part of our continuous and on-going efforts to improve the way we respond to our customer’s needs, we have installed a system to monitor all our
incoming and outgoing phone calls. This is being done with the following objectives in mind:
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To improve the quality of our responses to incoming customer calls and the nature and quality of outgoing calls.
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To gain a better understanding of the type of calls we are getting from our customers, specifically, what are the customers looking for the most, when
they call in.
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Monitor the response time from our Team.
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To assist in Training current and future Team members.
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To effect changes to our systems, procedures and practices based on information gathered from monitoring the calls.
We thank you for your co-operation and understanding in making this initiative a success and welcome any and all suggestions for improvement .In the coming
months, we shall keep you informed of changes that we may make.
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DanaStats: International Joint Commission (IJC) |
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Canada and the United States share significant quantities of water between their borders. Many rivers lie along or flow back and forth across the border
such as the Milk River that rises in Montana, crosses the international border into Alberta, and then flows back into Montana. In fact, it is estimated that more than half of the
8,840 kilometer Canada-US border passes through water. Sharing and managing this amount of water between any two countries is indeed a daunting task.
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Issues of WaterCare: Heavy Metals in Drinking Water |
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Heavy metals in water refer to heavy, dense, metallic elements that occur in trace levels, but are very toxic and tend to accumulate.
Most heavy metals are too rarely found in water to justify government regulation, but a few have been given an MCL (Maximum Contaminant Limit) by the EPA
(Environmental Protection Agency.
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Techi-Tips: Ultrafiltration |
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Ultrafiltration (UF) is a membrane treatment process that uses pressure to force water against a semipermeable membrane, filtering out bacteria, viruses,
oils, organic chemicals and suspended solids, while allowing water and dissolved salts to pass through.
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