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Q: What happens if I don’t change my filters, does the quality deteriorate?
A: No, regardless of the quality of the water going into an Everpure filter, the quality coming out is exactly the same. Our filters provide consistent quality throughout their life. The filters will completely stop if you don’t change them, forcing you to do so!
Q: Why do cartridges have to be flushed when first installed?
A: All carbon-based filters need to be flushed to remove any excess carbon fines that are inside the cartridges. New cartridges are filled with air; so it is critical to flush, or purge them. This also removes the air from insde the cartridge and replaces it with water.
Q: I just flushed my filter and the water is cloudy, why is that?
A: That cloudiness is just air. The air that was trapped inside the fresh cartridge was filtered as it was purged through the filter upon activation. If you take a freshly filtered glass of water and set it on the counter, watch as the water clears from the bottom up, it's just the air releasing. Depending upon how often you use the filter, it could take a few hours or a few days to clear.
From the desk of Technical Support
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